Lodge Policies

Lodge Policies:

 

Reservations: Only Confirmed reservations will be honored. Guestroom/Yurt reservations may be made up to one year in advance, at rates applicable to the new reservation dates. Guests must be 21 years of age to book a reservation. The room number on the reservation is not guaranteed, room types will be honored, but the room number is subject to change based on availability. The guest’s name, credit card number, phone number and email address, must be provided at the time reservation is made. The Lodge reserves the right to require additional information, if deemed necessary or appropriate by the Lodge Manager.

Deposits: To be confirmed, each Guestroom/Yurt reservation must be accompanied by a deposit, equal to the cost of one night’s stay per Room/Yurt reservation, or 25% of the projected cost for the entire Room/Yurt stay.

Room/Yurt Occupancy: The guestrooms and yurts are designed and priced for two-person occupancy. Subject to the Lodge Manager's prior consent, there will be an additional charge per night of $35 for any additional persons (except children under 6, for which there will be no additional charge).

Minimum Stays: A two-night stay is required, in respect to any reservation that includes Friday or Saturday night. Furthermore, the Lodge reserves the right to require a three-night stay, in respect to designated weekends on the Lodge’s website.

Cancellations: If a confirmed reservation is canceled at least 14 days prior to scheduled arrival (i.e., a full fourteen days’ prior to 3:00 pm on the scheduled date of arrival), the applicable reservation deposit will be returned in full. If a confirmed reservation is canceled after the fourteenth day to scheduled arrival, the Lodge will retain the full amount of the applicable reservation deposit. A prospective guest providing less than three days’ notice, and or a “no show”, will be responsible for the reservation in full (i.e., room charges and applicable taxes) which the Lodge will be charging to the credit card on file.

Fees/Taxes: Sales tax of 8% and an occupancy tax of 4% will be charged on all accommodations, and a sales tax of 8% will be charged on all food, beverages and other products and services. A fee of $50 will be charged on all returned checks.  A corking fee may be charged, as is set forth under “Alcohol”.

Payment: Payment may be made by cash, traveler’s check, and credit card. In respect to personal bank checks, consent from the Lodge Manager will be required.

Check-In/Check-Out: Guests may check in at any time after 3:00 pm, early check-in is not allowed, however you are welcome to arrive early to enjoy the grounds. Check-out must occur at or before 11:00 am (later check-out may be arranged with the Lodge Manager and is subject to other guest commitments). Any guest requiring a check-in after 10:00 pm, should call ahead and inform the Lodge Manager of the anticipated time of arrival.

Smoking: Smoking will not be permitted in any Guest room and or buildings comprising any part of the Lodge. To ensure guest compliance any guest found to be in violation of our smoking policy, will be assessed a $200 cleaning fee per violation. Designated smoking areas for the Lodge's outdoor property, is across the road at the North and South end of the property and will be shown to you at check-in. Please be considerate of our grounds, wildlife and dispose of cigarette butts properly.

Food: Food may not be prepared in the guestrooms or yurts (including on patios or balconies), although food prepared elsewhere (such as pizza, etc.) may be consumed there.

Alcohol: Only alcohol purchased from the wine shop and or bar, may be consumed in the restaurant, bar/lounge. Wine that has not been purchased from Plum Point Lodge, is subject to a corking fee of $15/ per bottle, when consumed in the restaurant and or bar/lounge.

Pets: Pets are welcome in all 6 yurts and in specific rooms as follows-1,12,14,19,20 and 25 and is subject to availability. There is a $35 nonrefundable pet fee. We ask that you please pick up after your pet and keep them on a leash while on the property. If there is any excessive barking or scratching, guests may be called to return to their pet. Guests will also be responsible for any damages to the room and or property caused by their pet.

Service Animals: Service animals are welcome but can only be accommodated in the rooms designated for pets, please refer to pet policies. Documentation may be required for service animals that need to enter our Lounge/Restaurant, due to New York State Health codes.

 Patio/Balcony Use: Patios and balconies may be used for small gatherings and relaxation but may not be used for the preparation and or consumption of food.

Parking: Guest parking is complimentary at any designated parking space located on the Lodge’s property. There is parking in front of the North cottages/Restaurant and behind the South courtyard, as well as behind the pool. Overflow parking is available along Ulster Rd. at the North end of the property. We do ask that guests not park on grassy areas, except when all other parking spaces are in use.

Pool: The pool is available during the pool season for use by registered guests of the Lodge only. No lifeguard will be on duty, and it is imperative that all posted rules relating to the use of our pool be observed and followed. Any guests found to be in violation of these rules, will be asked to leave the pool area. Guests may also be restricted from pool usage for the entirety of their stay, depending on the severity of the violation.

Events Building: The Winston Pavilion will be available to rent by guests, when not being used by the Lodge to host special events. The pavilion will not be accessible or open to guests during these events. If interested in renting the events building, guests should speak with the Lodge Manager for rental rates and availability.

Wine Shop: Wine is available for purchase at our front desk lobby area. See front desk staff for more details on available wines and pricing.

Personal Property/Vehicles: Each guest is solely responsible for his/her personal property and vehicle. The Lodge is not liable for damaged, lost, stolen or left-behind property. We will make every effort within our ability to recover and or return such property. Vehicles are the responsibility of the guest.

Damage to Lodge’s Property: Guests will be liable for any damage and or destruction of any property that they or their guests cause to the Lodge and or our furniture, fixtures etc.

Occasionally, there is wildlife in the area. Food items must always, either be left in your car or stored in your room refrigerator.

The wi-fi network is “PPLWifi1” and the password- pplwifi1. Additional wi-fi networks on the property are “PPLWifi2” password- pplwifi2.

TV channel listing can be found on channel 17.

Plum Point Lodge is a non-smoking facility, except for the designated area by the waterfront. In all other areas, grounds, and Yurt, please refrain from smoking. Please see the policy on Smoking.

Fires must be limited to the fire pits only!

 

 

Yurt Policies and Tips:

 

Park only in designated parking areas. Do not drive or park on the grass.

To open your French door, press the “Schlage” button and enter the security code given to you at check-in. To lock the door when leaving, simply press the “Schlage” button.

The entry “bug screen” is magnetic and parts in the middle. Please be careful as you come and go, as it is attached at the top and sides of the entry.

The left-side of the French door is locked in place with pins at the top and bottom of the door. Simply slide up or down to unlock and lock. These pins should always be in the locked position when you wish to lock your door.

Plum Point Lodge is a non-smoking facility, except for the designated area by the waterfront. In all other areas, grounds and Yurt, please refrain from smoking. Please see the policy on Smoking.

Fires must be limited to the fire pits only!

Please use the bathroom fan every time hot water is used, this will give more ventilation for the hot water heater.

Occasionally, there is wildlife in the area. Food items must always, either be left in your car or stored in the Yurt’s refrigerator.

The wi-fi network is “PPLWifi1” and the password- pplwifi1. Additional wi-fi networks on the property are “PPLWifi2” password- pplwifi2.

TV channel listing can be found on channel 17.

There are three remotes in your Yurt: the larger black remote is for the TV; the smaller black remote is for the oscillating fan on the side wall; and the white remote is for the ceiling fan.

Typically, the side window coverings will be rolled up. They can be released and lowered by unlocking the three straps at the top. To roll back up, please roll up inwards, to avoid having rainwater catch in the fold.

The dome at the top of your Yurt opens for ventilation and typically, will be open. In the open position, it is designed to keep water out when it rains. Please ask for assistance if you would like it closed.

 

Please consult the Lodge Manager if you have any questions or issues.

 

 

 



 

Save 10% off your next trip

Sign up to receive special offers on hotel room rates, tours, and more!  Limitations apply.